2.2M
Square Feet Managed
5×
Faster Ticket Creation
~$1/SF
Forecasted Annual Savings
<60s
To Submit a Work Order
The Challenge
Aging Buildings. Outdated Tools. Mounting Pressure.
Ogden School District manages a diverse K-12 portfolio spanning 2.2 million square feet across multiple buildings in Ogden, Utah. Their facility team was responsible for HVAC, electrical, plumbing, roofing, safety systems, kitchens, and grounds — millions of dollars in assets managed with tools that weren't built for the job.
Critical documentation was buried in filing cabinets, binders, CDs, and disconnected PDF files. Staff routinely spent hours — sometimes days — tracking down a single O&M manual or warranty document. Without OEM-specific preventative maintenance programs, equipment lifespans were being shortened, warranties unknowingly voided, and emergency repairs were consuming already-tight budgets.
Fragmented Asset Records
Thousands of pages of equipment documentation scattered across binders, PDFs, and file cabinets with no searchable database.
Broken Work Order Process
No mobile support or photo capabilities. Creating a single ticket took 5× longer than necessary, with frequent routing errors.
No Preventative Maintenance
No OEM-specific PM schedules meant shortened equipment life, increased emergency repairs, and higher long-term costs.
Warranty Blind Spots
Limited visibility into coverage status led to missed claims and warranties voided due to undocumented maintenance.
"Looking for the marquee warranty in the O&Ms for Liberty Elementary, we spent over 5 hours searching for documents that were never there. Had we had Moat, we would have known they were missing instantly."
Ken Crawford
Executive Director of Support Services, Ogden School District
The Solution
AI-Powered Facility Management, Ready from Day One
Unlike legacy CMMS platforms that hand you an empty database and months of manual data entry, Moat delivered a fully populated facility management system built from Ogden's existing documentation. Moat's patent-pending AI engine ingested thousands of pages of O&M manuals, invoices, and warranty documents — transforming forgotten paperwork into an intelligent, automated operations platform.
Within days, Ogden's facility team had a searchable asset inventory, OEM-specific preventative maintenance programs, warranty tracking, and smart work order routing — all without a single line of manual data entry.
What Moat Delivers Automatically
Powered by a patent-pending AI engine purpose-built for facility management.
Instant Asset Inventory
Ingested O&M manuals, invoices, and warranties to build a complete, normalized asset database — automatically.
OEM-Specific PM Schedules
Generated preventative maintenance programs pulled directly from manufacturer documentation.
Warranty Tracking & Alerts
Monitors warranty status, expiration dates, claim eligibility, and PM compliance requirements.
Smart Ticketing & Auto-Routing
Voice-to-text ticket creation with AI that auto-routes to the right technician by location and issue type.
Capital Planning Dashboards
Lifecycle forecasting and replacement timelines tied to real equipment data for confident budgeting.
AI Asset Troubleshooting
Ask any asset a question — get mobile-friendly troubleshooting guides and repair instructions instantly.
"Pole lights for Ben Lomond High School — finding the documentation used to take half a day. With Moat, it's instant."
Jared Cherry
Ogden School District Facilities Team
The Transformation
Before & After Moat
| Category | Before Moat | With Moat |
|---|---|---|
| Work Orders | 5+ min to create a ticket. No mobile or photo support. Frequent routing errors. | Under 60 seconds via mobile with photos and voice-to-text. AI auto-names tickets and routes to the right technician. |
| Asset Records | Scattered across binders, PDFs, and cabinets. No searchable database. Hours wasted locating documents. | Complete digital asset library searchable by location, type, manufacturer, model, serial number, and warranty status. |
| Preventative Maintenance | No OEM-specific PM programs. Inconsistent practices. Equipment lifespans shortened. Emergency costs rising. | Automated OEM-specific PM schedules. Tasks combined by location and cadence for maximum efficiency. |
| Warranties | Difficult to verify coverage. Warranties voided from undocumented maintenance. Claims missed entirely. | Real-time warranty tracking with proof of maintenance for every asset. Claim-ready documentation always accessible. |
| Training & Adoption | Steep learning curves. Complex navigation with too many fields and steps. Staff reverted to manual workarounds. | Simplified interface designed for technicians. Minimal fields. 3 sections vs. 8. Rapid adoption across all user types. |
"Asset data library at your fingertips."
Marc Blanchard
Ogden School District Facilities Team
Measurable Outcomes
Results That Speak for Themselves
5×
Faster work order creation — from 5 min to under 60 seconds
~$1/SF
Forecasted annual savings from PM-driven cost avoidance
100s
Hours saved annually on documentation lookup
Dramatic Time Savings
Tasks that once took half a day — like locating documentation for a single school — now take seconds.
Reactive → Preventative
OEM-aligned PM programs extend equipment lifespan by 20–40% and reduce emergency repair frequency.
Protected Warranties
Documented PM compliance ensures warranties remain valid — saving thousands in out-of-pocket costs.
Capital Planning Confidence
Real asset data gives leadership and boards the visibility they need for bond planning and budgeting.
"Our team now has vast amounts of useful information right in the palm of their hand, which aids them in servicing and maintaining millions of dollars worth of assets at a much more effective and efficient rate than ever before."
Ken Crawford
Executive Director of Support Services, Ogden School District
Community Impact
Better Buildings. Smarter Budgets. Safer Schools.
Every dollar saved on emergency repairs is a dollar reinvested in classrooms, teachers, and student programs. By modernizing how Ogden School District manages its physical infrastructure, Moat is delivering safer learning environments, more reliable buildings, and better stewardship of taxpayer dollars.
Smarter Preventative MaintenanceReady to Modernize Your Facility Operations?
See how Moat can transform your facility management — just like Ogden School District.
Join the districts already saving time, money, and equipment life with Moat.